Privacy Policy

Introduction

This notice applies across all websites that we own and operate under the general heading AM Property Lettings (ampl.uk). This applies to all services we offer, including our online services and any other products, apps or services we may offer (for example, events or training). For the purpose of this notice, we'll call them our 'services'.

We know that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. When we say 'personal data' we mean identifiable information about you, like your name, email, address, telephone number, support queries, position in the marketing plan, financial information including invoice history for people subscribing to "paid for" services and so on. If you can't be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn't apply. We may need to update this notice from time to time.

Where a change is significant, we'll make sure we let you know, we will notify you by email.

Cookies

Information may be sent to your computer by an Internet "cookie". This information is useful for us as it helps us get a better understanding of how you are using our websites and services and also so that in the event of you having difficulty, we are better able to assist you through our helpdesk support services. We may collect this information by recording it or using cookies and similar tracking technologies such as receiving a notification when you or one of your customers opens an email or uses the AM Property Lettings (ampl.uk) website or services.

The cookie is stored on your computer. Our server may request that your computer return a cookie to it. These return cookies do not contain any information supplied by you or any personally identifiable information about you.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

A number of companies offer utilities designed to help you visit websites anonymously. Although you will not be able to access AM Property Lettings (ampl.uk) meaningfully without accepting the use of such automated collection of personal data, we want you to be aware that these tools exist.

Sharing your data

There will be times when we need to share your personal data with third parties. We will only disclose your personal data to other companies in the AM Property Lettings (ampl.uk), third party service providers and partners who assist and enable us. For example, we may undertake, analysis of the website performance using Google Analytics and similar services, or support delivery of or provide functionality on the website or services. We may share appropriately, aggregated personal data with an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business, or to regulators, law enforcement bodies, government agencies, courts or other third parties where we believe we are obliged to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure

Security

We take the security of your data very seriously. We regularly undertake penetration testing of our servers to make sure our security measures are maintained. We advise you to keep up to date with your own security protection to avoid exploitable vulnerabilities for example stay up to date with your operating system updates and use and maintain up to date anti-virus and anti-phishing software. We work to protect the security of your information and will continue to develop our web site and its safeguards as new processes and procedures become available. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log out from the top menu bar when you finish using a shared computer.

Security policy

Our Payment Service Provider is SUMUP

So when paying through our site, you can be sure that you are completely protected.

Retention

We will reduce the amount of data we keep to the minimum required depending on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you've requested or to comply with applicable legal, tax, reporting or accounting requirements). We'll retain your personal data for as long as we have a relationship with you and then the minimum data necessary for period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we'll make sure it's deleted or anonymised.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your rights

It's your personal data and you have certain rights relating to it. We do not send marketing communications to you and so do not offer you an unsubscribe option as there is nothing to unsubscribe from. The only communications we send you are as part of the operation need defined by your access to the AM Property Lettings (ampl.uk) websites and services. You have the right to know what personal data we hold about you, to make sure it's correct and up to date, to request a copy of your personal data, or ask us to restrict processing your personal data or delete it. You may also object to our continued processing of your personal data. You can exercise these rights at any time by sending an email to the address in the "How to contact us" section below. We will review and investigate your complaint, and try to get back to you within a reasonable time frame.

You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint. If you do have a complaint, please do give us the opportunity to resolve it for you we are absolutely committed to providing you with the highest level of care and customer service, please contact us by one of the methods shown in the "How to contact us" section below. You do also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).

How to contact us

We're always keen to hear from you. If you're curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch. As a technology company, we prefer to communicate with you by email this ensures that you're put in contact with the right person, in the right location, and in accordance with any regulatory time frames.

Our email is mail@ampl.uk