Make holding deposit payment
We want to make it as easy as possible for you to send your holding deposit.
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A holding deposit is a payment to a landlord or letting agent to reserve a property.
You pay it before you sign a tenancy agreement. It is sometimes called a holding fee.
Landlords or agents ask for a holding deposit while they carry out pre tenancy checks. For example, referencing, affordability or credit checks.
You cannot be charged any other fees for pre tenancy checks.
The landlord or agent can only take 1 holding deposit for the property at a time.
A holding deposit should be refunded in full if the landlord decides not to rent to you.
Do not pay a holding deposit without viewing the property. Only pay it if you are serious about taking on the tenancy.
The landlord or agent could keep your holding deposit if you:
They cannot keep your money for any other reason.
For example, you should get your holding deposit back if you fail a credit or reference check, as long as you give honest and factual information about your situation.
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