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What is the fault?
Electrical
Plumbing (Leaks / dripping taps etc)
Heating (Hot water etc)
Electric Heating (Storage heaters etc)
Doors or windows / Locks etc
Lost Keys
Anti social behaviour
Property / Garden maintenance
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Fault:
Urgency
Not urgent - (Routine Maintenance)
Urgent - (Issue is creating damage)
Extremely Urgent - (Risk to life / property)
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Access the property with keys giving 24hrs notice
Access the property ASAP with keys
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