From the 3rd May 2024 our rent charges are changing and for most of our customers they will be going up.

From the 1st April 2024 we will write to all our customers to confirm exactly what the new rent will be from the 1st May 2024

This is the first rent increase that we have applied to the majority of our properties since 2020.

This is due to rising costs particularly around repairs and utilities and we took the very difficult decision to implement a below inflation rent increase which now needs to change to ensure that we are still able to continue to deliver quality services for people seeking rented accommodation in Blackpool.

Your Questions Answered

I receive full Housing Benefit to pay my rent, do I need to do anything about the rent increase?

Yes, you will need to contact Housing Benefit to update your claim. Your Housing Benefit payments will not necessarily increase in-line with the Rent increase. If your rent is more than your Housing Benefit entitlement you will need to pay the remainder of your rent direct to us.

I receive partial Housing Benefit towards my rent, do I need to do anything about the rent increase?

Yes, you will need to contact Housing Benefit to update your claim. You will need to ensure the remainder of your rent charged is covered by the payment method you use and increase payments if needed. If you pay the remainder of your rent by Standing Order you will need to change your payment accordingly.

I claim Universal Credit, do I need to do anything about the rent increase?

Yes, you will need to report your rent increase to Universal Credit using your online Journal. You will need to ensure the remainder of your rent charged is covered by the payment method you use and increase payments if needed. If you pay the remainder of your rent by Standing Order you will need to chance the payment accordingly.

I’m on Universal Credit and my rent is paid directly to AM Property Lettings, do I need to do anything?

Yes, you will need to report your rent increase to Universal Credit using your online Journal. Universal Credit will continue to make the payments You will need to ensure the remainder of your rent charged is covered by the payment method you use and increase payments if needed. If you pay the remainder of your rent by Standing Order / Direct Debit you will need to change your Standing Order payment accordingly.

I pay my rent by Standing Order, do I need to do anything?

Yes, you will need to change the Standing Order payment amount directly with your bank. You can do this via your online banking if you use this. We are committed to supporting our tenants and have enclosed some helpful information on what you need to do next but if you are still unsure or if you are concerned about paying your rent then please contact a member of the team on 07908 801 870 or email us : mail@ampl.uk